Customer Support Team at IG
Support at Every Stage
At IG, customer satisfaction is our top priority. Our dedicated support team is available around the clock to assist with any questions or issues, making your trading experience smooth and enjoyable.
Get in Touch for AssistanceMultiple Contact Options
Live Chat
Our support services are accessible 24/7 through the IG platform.
Connect and Chat InstantlyEmail Support
Quick replies to frequent questions. Personalized support within one business day.
Send EmailPhone Support
For urgent or complex matters, support is available Monday to Friday, from 9 AM to 6 PM (EST) at IG.
Call NowHelp Center
Explore our educational resources, expert tutorials, and engaging learning tools.
Visit IG Help CenterCommunity Forum
Engage with our community, exchange insights, and find answers to your questions.
Join Our Community TodayReach Out Anytime for Support
Live Chat
24/7
Assistance Available 24/7 for Immediate Help
Email Support
Dependable support whenever you need it
Responses Within 24 Hours.
Phone Support
Achieve financial independence and trust
Customer service hours are from 9 AM to 6 PM Eastern Time
Help Center
Always available
Support available around the clock, whenever required.
Getting Assistance Made Simple
1. Log In
Securely access your IG account through our dedicated portal to manage all your trading activities.
Visit the Help Center for support
To get assistance, go to the "Help" or "Support" section, usually found in the main menu or at the bottom of the website.
Step 3: Select Your Support Method
For quicker help, please provide your account details along with a comprehensive description of your issue.
4. Provide Details
For expedited support, include your account information and a detailed explanation of your problem.
Explore Solutions Independently
Help Center
Make use of our comprehensive Resource Hub for in-depth guides, step-by-step tutorials, and educational materials.
Access ResourceFAQs
Find quick responses to common questions about IG’s services and support resources.
Access ResourceVideo Tutorials
Access detailed video guides to master the navigation and features of IG.
Access ResourceCommunity Forums
Join community discussions to share tactics and insights, enhancing your trading with IG.
Access ResourceImprove your support experience with expert troubleshooting guides.
Be Precise: Provide detailed descriptions of your issue, including relevant steps or context.
Provide important account details: include key data and visuals to quicken the support process.
Select the Best Contact Method: opt for chat for quick answers or email for comprehensive questions.
Visit Help Center: Obtain instant solutions before contacting support.
Prepare Your Data: gather account info, transaction history, and relevant visuals before reaching out.
If you don't receive an immediate response, try contacting support again through the same or a different communication channel.